About
A highly experienced B2B Client Engagement Specialist, with subject matter expertise in Sales Enablement, Client Strategy & Customer Growth.
I work with organisations, teams & individuals to address the disruptive market forces impacting revenue and performance.
Anchored in the principles of behavioural economics & performance psychology, I align talent strategy to organisational strategy to leverage the critical intersection of Employee Engagement & the Customer, shifting behaviour to unlock growth & realise potential.
Key Skills
Experience
Client Engagement Specialist | Fountain Strategy Engagement
Aug 2022 - Present
Unlocking the Potential of People, Teams & Organisations | Expert in Sales Enablement, Client Strategy & Customer Growth.
Aligning growth & talent strategy, connecting employees to customers.
Designing & delivering workshops, training & coaching that energise & equip commercial leaders & teams to thrive in rapidly changing environments.
With subject matter expertise in B2B sales operations & sales enablement, I work with organisations to apply sales methodologies to address the disruptive market forces impacting organisations’ revenue & performance.
Anchored in the principles of behavioural economics & performance psychology, I leverage the critical intersection between Employee Engagement & the Customer, to shift behaviour & drive performance.
Transformative growth is not just about changing the way we engage our customers, but the way we do business and the way we think, because people still hold the keys to business success, & technology is the enabler
Senior Principal, Solutions Success Architect | Korn Ferry
Nov 2023 - Jul 2025
Solutions Specialist, developed & delivered bespoke solutions for marquee accounts. Drive engagement, adoption & embedment of digital Sales & Service solutions. Empowered sales teams & clients to realise potential through
tech-enabled commercial operating models, underpinned with time-tested IP. Customer Success: Delivered workshops & training programs that realised client results, growth & renewals. Distilled AI-driven data for insights, highlighting usage, adoption & optimisation.
Director, Client Engagement, APAC | RAIN Group
Jun 2022 - Feb 2023
Crafting & delivering sales training & coaching programs that transform organisations through performance improvement. Partnered with key accounts to deliver transformative customer experiences. Customer Success: Delivered high-value sales training programs. Managed portfolio of marquee accounts with 100% renewal.
Chief Customer Officer | GRC Solutions
Nov 2020 - Jun 2022
A unifying leader, aligning go-to-market teams; empowering sales, marketing, & client services, as a combined force, providing the foundation to scale.
Managing Consultant | DeakinCo.
Jan 2019 - Jul 2020
Leveraged subject matter expertise in workplace transformation, architect of customised learning & performance solutions. Led NSW growth through partnership engagement, industry, channel & direct with organisations.
Education & Certificates
The Challenger Sale
Richardson Sales Performance
Sep 2025
MBA
Torrens Univeristy
May 2025
Miller Heiman Sales
Korn Ferry
Mar 2024
Leadership Professional Practice Credentials
Deakin University
Feb 2020
Strategic Workforce Planning
Human Capital Institute
May 2017
Accelerated Strengths Coaching
Gallup
Apr 2017
High - Performance Manager
Gallup
Jul 2016
Testimonials5.0 (1)
Gabriel Tsavaris
10 weeks ago
I have worked with Matt Conoulty in a number of roles and he is one of the best customer success and program managers I've had the pleasure of engaging. He understands the relationship management aspect of engaging with clients and always approaches every client interaction with the client at the forefront. Matt is always looking for new ways to make a positive impact with clients which makes him a very valuable resource in todays market.
Schedule a Session
Initial Needs Discovery & Alignment Call
30 min
Free
Initial discussion to identify & understand your priorities & consider alignment of where I can provide value.
Strengths-Based Executive Coaching
60 min
$1380.17 for 6 sessions
Learn how to:
Name | Claim | Aim - your unique Strengths Profile to develop & drive performance in Management roles
Strengths-Based Leadership Coaching
60 min
$1643.07 for 6 sessions
Learn how to:
Name | Claim | Aim - your unique Strengths profile to develop your core leadership abilities for gravitas & success in SLT roles.
Client Interactions for Impact
90 min
$1643.07 per session
Learn how to plan & manage every client meeting or call to progress the deal by understanding & leveraging what matters most to buyers.
Strategic Opportunity Management
90 min
$1643.07 per session
Learn how to progress Must-Win & stalled deals through the pipeline faster by understanding & leveraging the defining sales moments.
The Referral Advantage
90 min
$1643.07 per session
Learn how to develop a steady flow of quality leads & turn contacts into customers by implementing this powerful 5-step Referral Framework.
Execution Assurance Workshop
90 min
$1643.07 per session
Ensure the planning, design and delivery of your project resonates and yields the results you are striving to achieve.
Go-To-Market Planning Workshop
90 min
$1643.07 per session
Create a detailed roadmap and unified framework for crystal clarity on your GTM motions.
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